At Real fortune marketing private limited, we are committed to providing high-quality water purification products to ensure safe and clean drinking water for every household. Our mission extends beyond products; we aim to empower individuals economically through our unique business model.

No Refund Policy

In accordance with the Consumer Protection Act, 2019, we do not offer refunds on our products. This policy ensures that all customers receive products that meet our stringent quality standards without compromise.

7-Day Replacement Policy

While refunds are not available, we stand by the quality of our products and offer a 7 working day replacement policy under the following conditions:

• Defective or Damaged Products: If you receive a product that is defective or damaged, you are eligible for a replacement. Please contact us within 7 working days of receiving the product to initiate the replacement process.
• Replacement Process: To request a replacement, please reach out to our customer support team at realfortunemr@gmail.com or call us at +91 7997993954. Provide your order details and a description of the issue. Our team will guide you through the replacement procedure.
• Condition of Returned Products: The product must be returned in its original packaging, including all accessories, manuals, and documentation. Products that have been used, altered, or damaged due to misuse are not eligible for replacement.
• Shipping Costs: If the product is confirmed to be defective or damaged, Real fortune marketing private limited will cover the shipping costs for the return and replacement. If the product is found to be in proper working condition, the customer may be responsible for shipping costs.

Contact Us

For any questions or concerns regarding our refund and replacement policy, please contact us:

We value your satisfaction and are dedicated to ensuring a positive experience with our products and services.

Last Updated: 12/02/2025